PRIVACY POLICY

This Privacy Policy describes the way in which Paradise Games Bahamas Limited (otherwise referred to herein as "PGBL or us") deal with the information and data you provide to us to enable us to manage your relationship with PGBL.

We will process any personal information provided to PGBL (whether via the PGGAMES.COM website (the "Website"), the customer application form or any other means) or otherwise held by us relating to you in the manner set out in this Privacy Policy. By submitting your information to PGBL and using the Website you confirm your consent to the use of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy please do not use the Website or otherwise provide PGBL with your personal information.

The information and data about you, which PGBL may collect, use and process includes:

  1. Information you provide via forms or email
  2. Records of correspondence
  3. Survey responses
  4. Transaction details
  5. Website visit data (traffic, location, logs)
We may use this data for:
  1. Processing bets
  2. Managing your account
  3. Legal and regulatory compliance
  4. Profiling and analysis
  5. Customer research
  6. Promotional communications
  7. Fraud and risk monitoring

We take reasonable steps to keep your information secure. Disclosure may occur to:

  • Associated companies and business partners
  • Successors in title
  • Processing suppliers
  • Security and fraud prevention agencies

Use of the Website involves international data transmission. Some processors may be outside The Bahamas. By browsing and communicating with us, you consent to this. We will take reasonable steps to ensure secure and compliant handling.

We may share your data with regulators, sporting bodies, police, and other authorities to investigate fraud, money laundering, or sports integrity issues. Data may be retained for up to six years after account closure, in line with legal and internal requirements.

You have the right to access your personal data under the Data Protection Act of The Bahamas. A fee may apply to cover administrative costs.

Changes to this Privacy Policy will be posted on this page and become effective upon posting. For material changes, we will use reasonable efforts to notify you via email, Website notice, or other agreed channels.